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Frequently Asked Questions

1. Do your chair covers fit folding chairs?
Sorry, we do not fit folding chairs.

2. How do I send them back when I am done?
You must call us on the Friday prior to your event so that arrangements can be made for pick up after the event.  This info is contained in the Terms/Conditions page on the site as well as in the contract you will be signing.  The containers are picked up between the hours of 9am-4pm, no special time requests can be entertained, the courier companies do not allow us to request pick up times.  At your own risk you can leave the containers available for pick up in a covered area where the courier can pick them up if no one is going to be available to stay at the location during these hours.

3. Can I get someone in person to help setup my event?
Sorry, we do not offer this service.

4. How far in advance should I place an order?
We recommend placing orders 4-6 months in advance to ensure availability. We can also accommodate last minute bookings if inventory and shipping is available.

5. Can I preview samples to be sure I'm making the right choice?
YES! Chair Cover King's top priority is making sure our customers are happy with their final selection. To view a sample please let us know a little more about your event by using the Contact US Form. You will receive a response with a quote and further instructions for obtaining samples. A shipping and handling charge of $25.00 + gst applies with each request for a sample.

6. Your prices are great! How do I know I'm getting quality products?
Chair Cover King is committed to quality and customer service.  We offer quality products at low prices due to our large inventory and low mark-up. Referrals are very important to our business and we understand that.
Every chair cover is either brand new or washed & hung prior to shipping.

7. Do I need to wash them or re-hang before returning?
No.  Do not wash.  Simply place into special containers after undoing the ties on the chair covers.  Do not replace or ship back the coat hangers.

8. Does your price include delivery?
Yes.  You will not be charged extra for delivery

9. Where can I arrange delivery to?
Anywhere in the 10 provinces.  We do not deliver to the Territories.  You can arrange delivery to your home, office, banquet hall or other place that suits your needs. 

10. How do they arrive?
Our chair covers will arrive in special shipping containers with 25-30 chair covers in each container and on hangers.  You can keep them in the box or hang them whichever is more convenient for you.  The boxes dimensions are 21x17x12'' and weight approx. 31 lbs each.

11. Where do I start?
We want to make this process simple for you. Let us know the details of what you need for your event by filling out the CONTACT US page and one of our associates will contact you via email or phone.